Products

Returns and exchanges initiated within 14 days of delivery, customers can scan the QR code included in their shipment to start the process. This code links directly to our returns portal, where you'll find prepaid shipping labels and step-by-step guidance. If you have any questions during this time, our team is here to support you.

For now, yes. All our products are Made in Italy. If we introduce products manufactured in another country in the future, the country of origin will always be clearly stated in the product description.

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location and we ship with local providers and out of EU shipments will be sent by DHL

Yes. All products sold on DiViaVeneto are brand new and unused unless clearly stated otherwise in the product description.

You can contact us through our contact form or by email. If you have a question about a specific product, feel free to include the product name or link so we can help you faster!